The eternal Reality is neither cold nor dry nor empty — you might just as well talk of the midsummer sunlight as cold or the ocean as dry or perfect fullness as empty.
Savitri, despite Earth's burdens, remains a beacon of peace, understanding, and love, becoming a Messenger of the Highest Consciousness due to the Origin's influence.
There is a domain far above the mind which we could call the world of Harmony and, if you can reach there, you will find the root of all harmony that has been manifested in whatever form upon earth.
As for the help, you expect a divine intervention to destroy the doubt, and the divine intervention is possible, but it comes usually only when the being is ready.
Sri Aurobindo has announced that Savitri has prepared the world and now the Consciousness that She carried in Herself is come down upon earth and is preparing to manifest.
About Savitri | B1C2-06 A Conscious Divine Birth (p.16)